Privacy Policy

last updated 1 Dec 2023

SECTION 1 - WHAT PERSONAL DATA DO WE RECEIVE?

 Personal Data is any information from or about an identified or identifiable person, but does not include aggregated or anonymized information. We receive Personal Data when you use or interact with Tsutsumi website or Tsutsumi, which may include the following categories:

  • Profile and Contact Information: We receive contact or other profile information when you sign up for or interact with Tsutsumi website or Tsutsumi, which may include name, shipping address, email address, contact number or other information you choose to provide us. We may link this information to the different devices or accounts you use when you interact with Tsutsumi website or Tsutsumi.
  • Device Information: We receive information about the computers, phones, and other devices you use or interact with Tsutsumi website, including IP address (which may be used to determine general location), device identifiers, cookie IDs, the browser you use, your network connection, or other unique identifiers or device information.
  • Payment Information: We receive payment information when you make a purchase of Tsutsumi products.
  • Use of Tsutsumi website: We receive information regarding your use of or interactions with Tsutsumi website, whether or not you are logged in to your Tsutsumi account, such as the products you view, your order history and your interactions with Tsutsumi.
  • Settings and Privacy Preferences: We receive information about your settings and privacy preferences on Tsutsumi website.
  • Communications with Tsutsumi: We receive information, including message and email content, when you communicate with Tsutsumi (such as for customer support inquiries, and participating in promotions).
  • Social Network Accounts: If you choose to link, connect, or login to Tsutsumi website through a third-party online service, you direct the service to send us certain information about you controlled by that service, such as profile information. This sharing is subject to the applicable privacy notices and your privacy settings of that service.

 

SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION?

We use Personal Data for the following purposes depending on how you interact with us and based on your activity across all devices where you log in to, or interact with, Tsutsumi website or Tsutsumi:

  • Provide, Improve and Customise Tsutsumi Website: to provide customised services to you, including displaying your purchase history and order status in one place, providing easy payment options when you shop, recommending products, and to improve Tsutsumi website.
  • Track and Implement Your Privacy Preferences and Settings: To track and implement your settings and privacy preferences on Tsutsumi website.
  • Advertise, Market and Promote Tsutsumi: To market, advertise, and promote Tsutsumi products on and off Tsutsumi website, including personalised communications or advertisements relating to Tsutsumi on third-party services.
  • Communicate with You: To communicate with you about Tsutsumi products, including about product updates, your account, and changes to our policies and terms. We also use your information to respond to you when you contact us.
  • Authentication, Integrity, Security and Safety: To authenticate your account, provide a secure payment and shopping experience, and to detect, investigate and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, and protect public safety.
  • Legal Reasons: To comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, and to enforce or investigate potential violation of our terms or policies.

 

SECTION 3 - CONSENT

How do we get your consent?
When you sign up for an account on Tsutsumi website and provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do you withdraw your consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@tsutsumisquare.com.
 

SECTION 4 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 5 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. For more insights, you may wish to read Shopify’s Terms of Service: (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
 
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
 

SECTION 7 - SECURITY

We keep all customer information confidential and do not share or sell any information with any outside parties except for order fulfilment purposes or marketing purposes.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

SECTION 8 – RETENTION

We retain Personal Data for as long as we have an ongoing business need to do so (for example, to provide the Tsutsumi services, to comply with applicable legal, tax, or accounting requirements, for security and fraud detection or prevention, or in connection with backup or disaster recovery process), unless a different retention period is permitted or required by applicable law.

The criteria used to determine our retention periods include the following:

  • The length of time we have an ongoing relationship with you and provide Tsutsumi services to you (for example, for as long as you have an account with us or keep using our services);
  • Whether you modify or delete your information through your accounts;
  • Whether Tsutsumi has a legal obligation to keep the data;
  • Whether retention is advisable in light of our legal position (such as in regard to the enforcement of our agreements, the resolution of disputes, the applicable statutes of limitation, or regulatory investigations.

 

SECTION 9 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy periodically to account for changes in our collection and/or processing of Personal Data, and we will post the updated Privacy Policy on our website with a “Last Updated” date at the top.  

Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a feedback, or simply want more information, please contact us at hello@tsutsumisquare.com.